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History

Consumer’s Medical Resource was started in 1996 to offer high-quality, high-impact employee benefit programs to help employees and their dependents make the most informed medical decisions possible. At that time, CMR recognized that a key driver of rising healthcare costs was the lack of current, comprehensive, objective, and personalized evidence-based information people could use to interact with their physicians in medical decision making. We believe that a patient informed is a patient transformed. Using leading physicians and research staff, CMR has developed unique services that have delivered extremely high levels of user and customer satisfaction, improved clinical quality outcomes, and generated excellent ROI. Today, CMR addresses all medical conditions, supporting all decisions, at any point within the continuum of care, making it one of the most comprehensive services available. CMR helps employees with any medical condition for all aspects of healthcare decision-making using a combination of high-touch phone and high-tech online services. The company is privately held and currently provides services to more than 600,000 Americans.