Holistic Approach

CMR has a long-held belief that employees and their diagnosis cannot be considered in isolation. It is critical to have an in-depth understanding of the inter-related factors and characteristics unique to each employee to help them make informed medical decisions or learn how to live with a chronic illness. We serve employees and their families across the entire continuum of health and illness and provide a wide-range of medical decision support solutions for each individual. CMR delivers one of the most comprehensive approaches to medical decision support available, relying on a holistic and complete service to address all medical conditions and support all decisions at any point within the continuum of care. Specifically, we address employees’ needs throughout our engagement process:

• Understanding the diagnosis
• Treatment options and selection support
• Condition self-management support
• Hospital and physician selection support
• Emotional coping and support